Services / Support

Support

 

The Porthus.net Support Services Group is dedicated to ensure customer success by providing timely response and resolution to questions or problems. Porthus highly-skilled support engineers are well-versed in a broad spectrum of platforms and applications.

 

The Porthus.net Support Services group works according a 24/24 & 7/7 model to ensure that support is available whenever it is needed.

Related Information

To ensure world-class service delivery, Managed Services Operations uses globally consistent processes, tooling and organizations. They are based on ITIL standards and ensure a consistent, high quality, global delivery capability. This allows us to guide the client through the process of assessment, planning, implementation, transition, and continuous quality delivery.

 

© 2009 Porthus | Disclaimer | Design by A&M